Even existing customers may not be aware of the entire range of products or services that you offer. This is the perfect way to let them know.<\/p>\n
It\u2019s important to change the voice recording regularly, and make sure all information contained in the scripts is up to date.<\/p>\n
Ideas for your on-hold messages<\/h2>\n
Here are some interesting and different ways you can utilise your phone on-hold messages:<\/p>\n
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- List some facts about your company. How did it start? How many employees are there?<\/li>\n
- Give details about what your company is doing for charities in the local community<\/li>\n
- Describe how you can save your customers money by using your service<\/li>\n
- List your opening hours. Give details on holiday operating hours<\/li>\n
- Give exclusive discounts when customers mention specials they heard on-hold.<\/li>\n<\/ul>\n
In short, give them a reason to listen and stay on the line!<\/p>\n
A customer that hangs up is a customer lost.<\/p>\n
![\"Infographic](\"https:\/\/www.thevoicerealm.com\/blog\/wp-content\/uploads\/2026\/09\/on-hold-message-ideas.png\")
Five things worth hearing on hold \u00a9 The Voice Realm<\/p><\/div>\n
What a professional phone voice costs<\/h2>\n
Utilising a professional voice talent to represent your company is not as expensive as you might think. There\u2019s no need to get caught up in lengthy contracts, you can simply pay each time you need an update. You can sound as big as multi-national companies for less than $200.<\/a><\/p>\n
A good generic on-hold message and phone greeting should last a number of years, bringing the cost down substantially when you divide the cost by, say, 24 months.<\/p>\n