{"id":554,"date":"2013-09-11T19:50:42","date_gmt":"2013-09-12T00:50:42","guid":{"rendered":"https:\/\/www.thevoicerealm.com\/blog\/?p=554"},"modified":"2026-09-26T14:59:44","modified_gmt":"2026-09-26T18:59:44","slug":"business-phone-message-greeting-recorded-by-a-professional-voice-over-brings-an-increase-in-sales","status":"publish","type":"post","link":"https:\/\/www.thevoicerealm.com\/blog\/business-phone-message-greeting-recorded-by-a-professional-voice-over-brings-an-increase-in-sales\/","title":{"rendered":"Business Phone Message Greeting Recorded by a Professional Voice Over Brings an Increase in Sales"},"content":{"rendered":"<p>Many businesses neglect a marketing tool that is right underneath their nose. Something so obvious that can actually help increase sales within 24 hours. The humble telephone is a device that is under-utilized by many small businesses as a way to turn inquiries into sales.<\/p>\n<p>The telephone is often the first contact a new client has with a business, therefore it is important to leave potential clients and customers with a professional image. You need a business phone message that represents your company and brand in a positive light. It also ensures that consumers retain information about a company, and research even shows the chance of them hanging up is cut by more than half.<\/p>\n<h2><b>Why Your Company Needs a Professional Voicemail Greeting<\/b><\/h2>\n<p>When a customer initiates a call to a business they are making a pro-active step to connect with your company, instantly transforming them into a captive audience from the second the call is answered.<\/p>\n<p><!--more--><\/p>\n<p>The quality of your greeting often determines if someone will stay on the line or simply hang up and call your competitor.<\/p>\n<h2><b>First impressions last.<\/b> <b>Don\u2019t let this opportunity slip through the cracks!<\/b><\/h2>\n<p>By using a professional voice over artist, the caller\u2019s attention will be held longer. Rather than being distracted by an employee sounding uninterested, unintelligible, and reading from a script, a trained voice actor will engage the caller and bring a more professional image and sound to the brand.<\/p>\n<h2><b>What\u2019s Stopping Small and Medium Businesses From Utilizing a Professional Voice Actor?<\/b><\/h2>\n<p>Voice over casting website The Voice Realm conducted a survey asking businesses with an amateur business phone greeting why they had not used a professional. 82% of respondents were under the impression that hiring a voice actor to record their phone system greetings and messages would be too expensive. Many did not even know where to look to find one.<\/p>\n<p>Of the 100 small business owners surveyed, 88% had not allocated any of their advertising or marketing budget to their phone message system; the most obvious way to make an impression on new clients.<\/p>\n<h2><b>Tips To Create a Professional Business Phone Greeting<\/b><\/h2>\n<ul>\n<li>Always use a professional voice actor to record the script. You can have them record a generic file that can be used for years. A $150 investment now breaks down to $10 per month over the next 15 months. One of the cheapest marketing campaigns you can run.<\/li>\n<\/ul>\n<ul>\n<li>Keep it simple and straight to the point. Don\u2019t give too much detail. Remind visitors of services you offer. Tell them your website address and suggest they sign up for your newsletter.<\/li>\n<\/ul>\n<ul>\n<li>Always give \u2018added value\u2019 to regular clients. Ask customers to follow you on Facebook or Twitter for exclusive discounts.<\/li>\n<\/ul>\n<ul>\n<li>Use POSITIVE words in your script. Don\u2019t say you are \u201csorry\u201d that you can\u2019t take a call. Rather say that you\u2019re assisting with other clients or lines are busy because of the current sale. Suggest that they are important and even give the option for them to leave their contact details and a response will be forthcoming.<\/li>\n<\/ul>\n<div id=\"attachment_5318\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5318\" class=\"voh-infographic aligncenter wp-image-5318\" src=\"https:\/\/www.thevoicerealm.com\/blog\/wp-content\/uploads\/2026\/09\/phone-greeting-tips.png\" alt=\"Infographic with five tips for a professional business phone greeting, from using a professional voice actor to painting a big picture of your company \u00a9 The Voice Realm\" width=\"1000\" height=\"1700\" \/><p id=\"caption-attachment-5318\" class=\"wp-caption-text\">Five tips before you record your greeting \u00a9 The Voice Realm<\/p><\/div>\n<h2><b>Theatre of the Mind: CREATE A BIG IMAGE OF YOUR COMPANY<\/b><\/h2>\n<p>Through your phone greeting message, you have an opportunity to create an image of your business, to paint a picture in their head and make your brand sound like a Fortune 500 company.<\/p>\n<p>You may not have the whole floor of a high rise building in a major city, but you can certainly give that impression.<\/p>\n<h2><b>Writing the Script for your Professional Business Voicemail<\/b><\/h2>\n<p>In the next post we are going to provide you with some sample scripts to help you improve your company image and increase your business revenue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why your phone greeting matters more than you think, plus survey results on why small businesses skip a pro voice, and tips for writing 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