{"id":591,"date":"2013-10-24T14:29:08","date_gmt":"2013-10-24T19:29:08","guid":{"rendered":"https:\/\/www.thevoicerealm.com\/blog\/?p=591"},"modified":"2026-10-07T22:38:24","modified_gmt":"2026-10-08T02:38:24","slug":"do-you-pay-your-clients-or-do-they-pay-you","status":"publish","type":"post","link":"https:\/\/www.thevoicerealm.com\/blog\/do-you-pay-your-clients-or-do-they-pay-you\/","title":{"rendered":"Do You Pay Your Clients or Do They Pay You?"},"content":{"rendered":"

Many voice talent understand they are extremely blessed to be doing a job that they love. They go above and beyond to ensure their clients are happy and return to use their services again. It\u2019s called customer service.<\/p>\n

But then there\u2019s a small number of voice talent that must honestly believe that the client should be honored to have them recording their script.<\/p>\n

Working at a voice over casting website like The Voice Realm, I get to see it from both sides. I deal with the most wonderful and friendly voice actors, clients who are thrilled with getting a professional recording, and then there are clients that are a little picky, but then again they are the ones paying.<\/p>\n

And then\u2026.. there\u2019s the voice talent that \u201cdon\u2019t have time for this. I have other clients that are paying more that I need to attend to<\/strong>.<\/em>\u201d Ummm, didn\u2019t you look at the rates before you joined the website? Wouldn\u2019t that be the \u2018professional\u2019 thing to do?<\/p>\n

\u201c I asked the client this and that before I recorded.<\/em><\/strong>\u201d Actually you didn\u2019t because we can see every message that you have sent them.<\/p>\n

\u201cIt\u2019s been two days and you still haven\u2019t paid me.<\/em><\/strong>\u201d The email you received to say that the job was completed also said that you\u2019ll be paid within 72 hours. Two days is 48 hours.<\/p>\n

OK, I\u2019m getting carried away here\u2026. But all these quotes are legit!<\/p>\n

<\/p>\n

It\u2019s a sad fact that there are voice talent that love to complain and moan about anything and everything. It is extremely rude to clients who are paying them, and even worse it reflects on the industry.<\/p>\n

TOUGH LOVE<\/h2>\n
\"A

Someone is always watching over the jobs \u00a9 The Voice Realm<\/p><\/div>\n

Part of my job at The Voice Realm is to watch over jobs and make sure everything runs smoothly. Essentially, to be a mediator and look out for the voice actor and the paying client.<\/p>\n

I remember one of my first eye-opening moments was when I saw a voice upload a file for a client along with the text \u201cHere\u2019s the file now please release the payment.<\/strong><\/em>\u201d I was well and truly floored!<\/p>\n

Who\u2019s to say there\u2019s not a mistake in the file? There could be a pronunciation error. But more importantly what sane paying client would want to ever hire that voice ever again with an attitude like that?<\/p>\n

On the flip side, the voice actors that I see getting booked over and over again, are the ones that exert a friendly demeanor from the first communication with the client, right through to the end. Nothing is ever too much, their main goal is to make the client happy. And you know what? It works. They get booked over and over again.<\/p>\n

Voice actors online are providing a professional service, just like in many other industries. Now there is a grey line between how far a voice should go in regards to editing files and production, but surely a basic clean up and removing errors should be part of that?<\/p>\n

I recall one voice took huge breaths between every single line in the script, and sent the audio file unedited to the client. The client contacts Support and questions the file. We contact the voice, and the response: \u201cIf they want the breaths removed then that costs extra<\/em><\/strong>.\u201d<\/p>\n

So because you\u2019re unprofessional, the client should pay extra? OOOOO-Kay.<\/p>\n

\"An

Tidying the breaths is part of a clean delivery \u00a9 The Voice Realm<\/p><\/div>\n

Another example is the voice talent that thinks a two-minute recording should take 30 minutes to clean up. Really? Because you\u2019re slow the client should pay extra? Maybe you shouldn’t add \u2018Production Services\u2019 to your profile!<\/p>\n

Backlash<\/h2>\n

Now I know I’m going to get hauled over the coals for this post, and it\u2019s only a very small number of talent that carry on like this, but it\u2019s one issue that can be detrimental to all talent working remotely.<\/p>\n

The days of making demands are gone. Unless you\u2019re under contract and paid a very hefty sum, I\u2019d think twice before talking to a client like they owe YOU a favor.<\/p>\n

What are your thoughts on dealing with clients? Do you go out of your way to make them happy?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

A behind-the-scenes look at how a small number of voice talent treat paying clients badly, and why the friendly ones get booked again and again.<\/p>\n","protected":false},"author":10,"featured_media":5326,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[427,36],"tags":[8,76,272],"class_list":["post-591","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-your-voice","category-voice-over-industry","tag-business-2","tag-clients","tag-professionalism"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t