The IVR and Voiceovers
How the IVR phone system evolved from 1960s tone dialing to today’s automated menus, and why companies pick certain voices to greet their callers.
How the IVR phone system evolved from 1960s tone dialing to today’s automated menus, and why companies pick certain voices to greet their callers.
Your on-hold message is already doing marketing for you. Ideas for what to put in phone greetings, and why to update them often.
